Terms & Conditions

Terms & Conditions

Welcome to www.petprinces.com (the “Website”). By using our Website, you agree to comply with and be bound by the following terms & conditions (the “Terms”). If you do not agree to these Terms, you should not use this Website. We reserve the right to modify or update these Terms at any time without notice.

1. General Information
The Website is owned and operated by Pet Nutrition House Ltd (“we”, “us”, or “our”). Our registered office is located in Malta. These Terms govern your use of the Website, including any purchases made through the Website.

2. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the Website. You are responsible for all activity that occurs under your account.

3. Product Information
All products and services offered on this Website are subject to availability. We reserve the right to modify or discontinue any product without prior notice. While we strive to provide accurate information about our products, descriptions, pricing, and availability may be subject to correction.

4. Pricing
All prices on the Website are displayed in Euros (€) and include VAT unless otherwise stated. We reserve the right to change the prices of products at any time without notice. Any price changes will not affect orders that have already been confirmed.

5. Payment
We accept major credit and debit cards, and other payment methods as displayed at checkout. Payment must be made at the time of order. Your payment information is handled securely in compliance with applicable payment processing regulations.

6. Shipping and Delivery
We deliver our products to various locations. The shipping terms, including charges and estimated delivery times, are provided at checkout. Delivery times are estimates and may vary. We are not responsible for delays due to customs, natural disasters, or other unforeseen circumstances.

7. Returns and Refunds
We aim for complete customer satisfaction. If you are not satisfied with your purchase, you may return the product in its original condition within 14 days of receipt for a refund or exchange. Please refer to our Returns Policy for detailed instructions.

8. Limitation of Liability
To the fullest extent permitted by law, Pet Nutrition House Ltd shall not be liable for any direct, indirect, or consequential damages arising out of the use or inability to use this Website or any products purchased through it.

9. Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of Pet Nutrition House Ltd or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any of the content without our prior written permission.

10. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy](link to privacy policy) to understand how we collect, use, and protect your personal information.

11. Governing Law
These Terms are governed by the laws of Malta. Any disputes arising from the use of the Website or purchases made on it shall be resolved in the courts of Malta.

12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:

Pet Nutrition House Ltd.
Email: marketing@petnutrition.eu
Phone: +356 2747 0324
Address: Pet Nutrition House Ltd., SUB034E, Zwejt Street, San Gwann Industrial Estate, Malta SGN3000

13. Amendments
We may amend these Terms from time to time without notice. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically to stay informed of any updates.